SHIPPING & RETURNS
Please allow 24-48 hours for your order to process. You will be notified with tracking number when your package has shipped.
We offer complimentary shipping on domestic orders over $120.
Complimentary shipping on orders over $250.
RETURN & EXCHANGE
If you are not completely satisfied with your order, we will happily offer you a refund on your purchase. This excludes earrings, as we can not accept a return for hygiene reasons.
You can return a product for up to 14days from the date you purchased it.
We do not cover return shipping cost.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, free from makeup, fake tan, lotion, and in its original packaging. You’ll also need the receipt or proof of purchase.
TSEATJEWELRY reserves the right to refuse a return on any items received back in unsatisfactory condition.
2111 San Pablo ave
Berkeley, CA 94702
You can always contact us for any return question at email@example.com
DAMAGES AND ISSUES
We inspect all merchandise before packing and sending, however if for some reason your item arrives damaged , or if you receive the wrong item, please email us firstname.lastname@example.org within 72 hours of delivery with photos and your order #, so that we can evaluate the issue and make it right.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.